Objective

To complete my master's degree in education and secure a position as either an instructional technology specialist, or a faculty position at the collegiate level.

Education and Credentials

Wilkes University in Partnership with Discovery Education
Master of Science in Education—Instructional Media
Completed 24 of 30 Credit Hours, GPA 3.87 (as of 8/18/2011)
Anticipated Graduation, December 2011
Siena Heights University [Adrian, MI]
Bachelor of Applied Science—Internet Professional (Web Design)
Graduated Cum Laude, Honors GPA 3.69
August 2009 (view image of bachelor degree)
Member of Alpha Sigma Lambda
Monroe County Community College [Monroe, MI]
Associate of Applied Science—Internet Professional (Web Design)
GPA 3.032
December 2004 (view image of associate degree)
Monroe High School
May 1987—High School Diploma (view image of high school diploma)
Pursued a college preparatory curriculum, with an emphasis on English and Literature

Professional Training and Certifications

Microsoft Office Specialist Master Certification—Microsoft Office XP/2002
June 2003 (view image of Microsoft certificate)
Internet and Computing Core Certification (IC3)
April 2003 (view image of IC3 certificate)
University of Michigan Center for Corporate & Professional Development
Certified HTML Developer — July 1999
Certified HTML Author — May 1999
University of Toledo - Division of Continuing Education
How to Design Eye Catching Brochures, Newsletters, Ads, and Reports (February 1998)
SkillTech Professional Seminars
Designing Effective Intranet and World Wide Web Sites (May 1997)

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Professional Experience

Technology Application Specialist
November 2007—Present
Monroe County Intermediate School District [Monroe, MI]
Assist 2 intermediate school districts (ISDs) and 22 consortium school districts in making data-based decisions to improve instruction, increase student achievement, and reduce operating costs by performing the following business intelligence functions:
  • Perform data mining and trend analysis for the Student, Employee, and Financial Information systems using Cognos Impromptu
  • Sustain the use of Pearson Inform, Data4SS, and other student performance analysis systems
  • Reduce technical support costs by implementing, administering, and training staff on various web-based applications (e.g., Microsoft Office Suite 2007, Coursewhere, Impromptu Web Reports, and ChildPlus)
Other duties and skills:
  • Work with standard database query, data manipulation, and business-reporting tools; business solutions applications; and Microsoft Office Suite
  • Take a pragmatic approach to define problems, collect data, establish facts, and draw valid conclusions then present the results in a concise and meaningful manner to a variety of audiences, including administrators
  • Learn new applications quickly, extract pertinent information, and ensure they are implemented and used to provide maximum benefits and cost savings
  • Demonstrate analytical, quantitative, and problem solving skills
October 2000—November 2007: Technology/Communication Support Specialist
Monroe County Intermediate School District [Monroe, MI]
  • Served as Webmaster for a 700+ page website; earned industry recognition by being featured as Site of the Week by www.techLearning.com in October 2006
  • Reduced legal liabilities by conforming to Section 508 website accessibility standards
  • Administered daily operations for Coursewhere, an online professional development registration and tracking system
  • Increased classroom maintenance efficiency; improved proctoring and feedback of student assessments; and assisted in differentiating instruction by recommending various technologies for classroom integration
  • Increased website traffic by employing the latest search engine optimization techniques
  • Expanded marketing tools to include the use of RSS & ATOM feeds, Wikis, Ning, and other Web 2.0 technologies
  • Satisfied online computer software training needs by authoring monthly Tech Tips videocast tutorials on various operating systems, online applications, and productivity software
  • Administered daily operations and implemented software enhancements for Coursewhere, a web-based professional development registration and tracking system
  • Implemented the Microsoft Office Specialist certification testing program
August 2005—Present: Adjunct Faculty, Business Division
Monroe County Community College [Monroe, MI]
  • Provided instruction on various Adobe software, web and graphic design, keyboarding, Microsoft Office, e-mail, and the Internet
  • Integrated Blackboard, the Internet, and other technologies into all classes
August 1999—June 2000: Computer Instructor
Monroe County Community College Lifelong Learning [Monroe, MI]
  • Provide instruction on the Microsoft Windows® operating system, the Microsoft Office Suite, e-mail, and the Internet
  • Develop instructional materials and learning aids
March 1996—October 2000: Technical Writer II
La-Z-Boy Incorporated [Monroe, MI]
  • Saved thousands of dollars annually by working with Business Engineers to document business processes; produce process diagrams and maps; and modify company/departmental operations
  • Provided information consistency by developing design standards and templates for all print and electronic publications, including websites, help systems, newsletters, and electronic forms
  • Refined internal branding of various departments and company initiatives by designing logos, color schemes, and design standards for each project
  • Improved customer service and reduced help desk traffic by developing HTML-based electronic help systems for all internally developed applications
  • Designed, authored, and edited instructional manuals, electronic help systems, websites, and other print and electronic publications
  • Increased organizational communication by evaluating, recommending, and implementing an enterprise-wide messaging and collaboration solution
March 1995—March 1996: Administrative Assistant
La-Z-Boy Incorporated [Monroe, MI]
  • Develop a Microsoft Access database for tracking departmental invoices, global shipments, and supplier maintenance contracts
  • Coordinate global shipments to remote plants and subsidiaries
  • Perform cost accounting for $5,000,000 in maintenance contracts
September 1990—November 1994: Administrative Assistant
Fermi II Nuclear Plant [Newport, MI]
  • Maintain a time-keeping and billing database of more than 500 employees
  • Coordinate security clearances and training for 35 contracted engineers and technicians for Westinghouse Electric
  • Revise NRC-regulated plant procedures, training materials, student manuals, tests, and study guides for the Technical Engineering, Material Engineering, and Training departments
December 1986—September 1990: Other Employment [Monroe, MI]
Held various full-time and part-time positions in the manufacturing, real estate, customer service, retail, and fast food industries.

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Advanced Computer & Technology Skills

Other Software/Mark-up Languages

Adobe Creative Suite

Microsoft Office Suite



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Professional Affiliations


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Conferences

Presented at the National School Board Association Technology and Learning (T+L) Conference [Denver, CO]
October 2005: Universal Design + Innovation = A Web Site 4 Everyone

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Professional References

Lana Shryock
Professor of Computer Information Systems (CIS)—Business Division
Monroe County Community College
1555 South Raisinville Road · Monroe, Michigan 48161
734.384.4146
Dr. Stephen J. McNew
Assistant Superintendent for Curriculum & Instruction
Monroe County Intermediate School District
1101 South Raisinville Road · Monroe, Michigan 48161
734.242.5799 x1300
Susan Dozier
Executive Secretary to the Assistant Superintendent for Curriculum & Instruction
Monroe County Intermediate School District
1101 South Raisinville Road · Monroe, Michigan 48161
734.242.5799 x1310
Debra Groves-Boughey
Information Technology Director
La-Z-Boy Incorporated
1284 North Telegraph Road · Monroe, Michigan 48162
734.242.1441

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Personal References

Sue Collier
Office Manager for Ready, Heller, & Ready
2398 Labo Road · Carleton, Michigan 48117
Home: 734.654.8553
Work: 734.272.7600
Janet Timko
Early Childhood Educator
2310 Hollywood Drive · Monroe, Michigan 48162
Home: 734.243.5061
Wendy Roney
Hospital Supervisor
508 Humphrey · Monroe, Michigan 48161
Home: 734.242.1421

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