Education and Credentials

Siena Heights University [Adrian, MI]
Bachelor of Applied Science—Internet Professional (Web Design)
Graduated Cum Laude, Honors GPA 3.69
August 2009 (view image of bachelor degree)
Member of Alpha Sigma Lambda
Monroe County Community College [Monroe, MI]
Associate of Applied Science—Internet Professional (Web Design)
GPA 3.032
December 2004 (view image of associate degree)
Monroe High School
May 1987—High School Diploma (view image of high school diploma)
Pursued a college preparatory curriculum, with an emphasis on English and Literature

Professional Training and Certifications

Microsoft Office Specialist Master Certification—Microsoft Office XP/2002
June 2003 (view image of Microsoft certificate)
Internet and Computing Core Certification (IC3)
April 2003 (view image of IC3 certificate)
University of Michigan Center for Corporate & Professional Development
Certified HTML Developer — July 1999
Certified HTML Author — May 1999
University of Toledo - Division of Continuing Education
How to Design Eye Catching Brochures, Newsletters, Ads, and Reports (February 1998)
SkillTech Professional Seminars
Designing Effective Intranet and World Wide Web Sites (May 1997)

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Professional Experience

Technology Application Specialist
November 2007—Present
Monroe County Intermediate School District [Monroe, MI]
  • Design queries and reports for the Student Information, Employee, and Financial systems for the ISD and 22 consortium school districts
  • Sustain and enhance the use of Pearson Benchmark, Inform, Data4SS, and data extracted through Impromptu to assist schools in making data-based decisions
  • Support the Regional Data Initiative (RDI) Grant
  • Administer daily operations and implement software enhancements for various online applications (Coursewhere, Pearson Benchmark and Inform, Data4SS)
  • Active in planning and implementing the annual Countywide Inservice Day for 2,000+ educators; manage and facilitate sessions for one conference location
  • Demonstrate mastery of data analysis and extraction tools such as Cognos Impromptu, Microsoft Excel, and Microsoft Access
  • Work with standard database query, data manipulation, and business-reporting tools; business solutions applications; and Microsoft Office Suite
  • Take a pragmatic approach to define problems, collect data, establish facts, and draw valid conclusions
  • Exhibit an ability to not only extract data, but to present the results in a concise and meaningful manner to a variety of audiences, including administrators
  • Demonstrate in-depth knowledge and experience with Data Integration, relational database concepts, and query tools
  • Learn new systems quickly to extract pertinent information and use the features of those systems to the fullest advantage
  • Demonstrate analytical, quantitative, and problem solving skills
October 2000—November 2007: Technology/Communication Support Specialist
Monroe County Intermediate School District [Monroe, MI]
  • Satisfied online computer software training needs by authoring monthly Tech Tips video tutorials distributed via the website and RSS technologies
  • Served as Webmaster for a 700+ page website (featured as Site of the Week by www.techLearning.com) and maintained compliance with international and Federal Government Section 508 accessibility standards
  • Administered daily operations for Coursewhere, an online professional development registration and tracking system
  • Increased classroom maintenance efficiency; improved proctoring and feedback of student assessments; and assisted in differentiating instruction by recommending various technologies for classroom integration
  • Instructed classes on various operating systems, online applications, common productivity tools, email, networking, web design and digital photography
  • Implemented the Microsoft® Office Specialist certification testing program
August 2005—Present: Adjunct Faculty, Business Division
Monroe County Community College [Monroe, MI]
  • Provided instruction on various Adobe software, web and graphic design, keyboarding, Microsoft Office, e-mail, and the Internet
  • Integrated Blackboard, the Internet, and other technologies into all classes
August 1999—June 2000: Computer Instructor
Monroe County Community College Lifelong Learning [Monroe, MI]
  • Provide instruction on the Microsoft Windows® operating system, the Microsoft Office Suite, e-mail, and the Internet
  • Develop instructional materials and learning aids
March 1996—October 2000: Technical Writer II
La-Z-Boy Incorporated [Monroe, MI]
  • Design, author, and edit instructional manuals, electronic help systems, websites, and other print and electronic publications
  • Document business processes by creating process diagrams and maps
  • Develop design standards for all print and electronic publications, including websites, newsletters, and electronic forms
  • Evaluated, recommended, and implemented a new enterprise-wide messaging and collaboration solution
March 1995—March 1996: Administrative Assistant
La-Z-Boy Incorporated [Monroe, MI]
  • Develop a Microsoft Access database for tracking departmental invoices, global shipments, and supplier maintenance contracts
  • Coordinate global shipments to remote plants and subsidiaries
  • Perform cost accounting for $5,000,000 in maintenance contracts
September 1990—November 1994: Administrative Assistant
Fermi II Nuclear Plant [Newport, MI]
  • Maintain a time-keeping and billing database of more than 500 employees
  • Coordinate security clearances and training for 35 contracted engineers and technicians for Westinghouse Electric
  • Revise NRC-regulated plant procedures, training materials, student manuals, tests, and study guides for the Technical Engineering, Material Engineering, and Training departments
December 1986—September 1990: Other Employment [Monroe, MI]
Held various full-time and part-time positions in the manufacturing, real estate, customer service, retail, and fast food industries.

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Advanced Computer & Technology Skills

Other Software/Mark-up Languages

Adobe Creative Suite

Microsoft Office Suite



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Professional Affiliations


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Conferences

Presented at the National School Board Association Technology and Learning (T+L) Conference [Denver, CO]
October 2005: Universal Design + Innovation = A Web Site 4 Everyone

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Professional References

Lana Shryock
Professor of Computer Information Systems (CIS)—Business Division
Monroe County Community College
1555 South Raisinville Road · Monroe, Michigan 48161
734.384.4146
Dr. Stephen J. McNew
Assistant Superintendent for Curriculum & Instruction
Monroe County Intermediate School District
1101 South Raisinville Road · Monroe, Michigan 48161
734.242.5799 x1300
Susan Dozier
Executive Secretary to the Assistant Superintendent for Curriculum & Instruction
Monroe County Intermediate School District
1101 South Raisinville Road · Monroe, Michigan 48161
734.242.5799 x1310
Debra Groves-Boughey
Information Technology Director
La-Z-Boy Incorporated
1284 North Telegraph Road · Monroe, Michigan 48162
734.242.1441

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Personal References

Sue Collier
Office Manager for Ready, Heller, & Ready
2398 Labo Road · Carleton, Michigan 48117
Home: 734.654.8553
Work: 734.272.7600
Janet Timko
Early Childhood Educator
2310 Hollywood Drive · Monroe, Michigan 48162
Home: 734.243.5061
Wendy Roney
Hospital Supervisor
508 Humphrey · Monroe, Michigan 48161
Home: 734.242.1421

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